Correspondence spread across mailboxes
Customer enquiries, supplier messages, support requests, invoices and operational email all demand attention — from different places.
For small business owners & managers
The right emails. The right people. Nothing falling through the cracks.
Bring your business correspondence together, organise shared mailboxes, and delegate important email tasks without giving everyone access to everything.
Launching soon — register your interest for early access.
Business
“Delegate the work, not the entire inbox.”
Workspace membership, mailbox access and an assigned email task are three separate things. Business collaboration keeps them that way.
- Shared business mailboxes with controlled access
- Privately connected accounts stay private
- Assign individual email tasks to team members
- Track progress with statuses and notes
- Up to 10 users and 25 connected accounts
The business email balancing act
Several people need the same account
More than one authorised team member may need to work from a shared mailbox like support@ or sales@.
Delegation without oversharing
An employee may need to action one customer request without needing access to every email in that account.
Personal correspondence stays personal
Belonging to a shared workspace should never automatically expose a privately connected mailbox.
Business collaboration
Share the inbox. Delegate the task. Track the progress.
A fictional example: Alex owns the business, Sam heads up support, and Julie is on the support team. The shared mailbox is support@example.com.
- 01
A shared support mailbox
Alex (the owner) and Sam (Head of Support) have authorised access to the shared support mailbox. Julie, a support team member, does not.
AlexSamJulie - 02
Sam spots an email that needs action
A customer email arrives in the shared mailbox. Sam reviews it and decides it needs a follow-up.
Needs action - 03
Sam assigns the conversation to Julie
Sam turns this one customer email into a task, assigns it to Julie and adds a note: “Please confirm the customer's requirements and prepare a response.”
Assigned → JulieNote added - 04
Julie sees it in her Tasks view
The task appears in Julie's Tasks view. She reads the assigned conversation and moves the status from Open to In progress.
Open → In progressMailbox: no access - 05
Julie adds her own note
“Requirements confirmed. Preparing the requested information.” Notes form a running log with authors and timestamps — nothing gets overwritten.
Note history - 06
Sam reviews the work he delegated
The status and note history stay with the task. Sam can track progress and reassign if priorities change — all without Julie browsing the rest of the mailbox.
Status historyDelegated tracking
“Delegate the work, not the entire inbox.”
“Your personal email stays yours.”
Privately connected accounts remain visible only to their owner — including from administrators — unless the owner explicitly shares them. Assigning a task lets the assignee read that conversation and add task notes and status; it does not permit browsing the originating mailbox, sending from it, opening unrelated conversations or accessing other connected accounts. Broader configurable team permissions remain planned.Coming soon
And the everyday features pull their weight too
Every business mailbox in one view
Customer, supplier and admin accounts together, with a clear marker showing which mailbox each email belongs to.
Summaries before you open
AI labels eligible email as Needs action or Info and summarises it, so the team triages faster.
Answers across accessible mail
Ask which customer emails still need a reply and get an answer with links — only across mailboxes you're allowed to see.
Filed and Tasked keep work moving
File finished conversations under shared locations and keep open loops visible as tasks with notes and statuses.
The Dashboard keeps score
See inbox and task totals, recent activity and completed work across the workspace's mailboxes.
Payments and renewals in one place
Invoices, receipts and renewal notices mentioned in email are picked out and listed together.
Built to grow with your business.
Teams includes two workspace users and four email accounts. Each Expansion (+€10/month) adds one user, one email account and 20 monthly AI actions.
A natural fit
Teams — €19/month
Teams brings your team into one workspace — two users and four accounts to start, growing with Expansions — with every CommsRadar feature, privately connected accounts, shared mailboxes with controlled access, and individual email-task assignment with notes, statuses and history.
See full plan details- Up to 2 workspace users
- Up to 4 connected email accounts
- Unified inbox for Gmail, Outlook and IMAP
- Filed and Tasked organisation
- Tasks with notes, status, history and assignment
A little more clarity
Good questions.
Is Business collaboration available now?
Yes. Shared mailbox access and individual email-task assignment — with notes, statuses and history — are included in Teams. Broader configurable team permissions are still planned and marked Coming soon. All standard CommsRadar features — unified inbox, AI summaries, Filed and Tasked, payment insights, Dashboard — are included too.
Will my team be able to see my personal email?
No. A privately connected mailbox stays visible only to the person who connected it — including from workspace administrators — unless they explicitly choose to share it.
What can an assigned person actually do with a task email?
They can read the assigned conversation, add task notes and update the task status. Assignment does not give them general access to the originating mailbox, permission to send from it, or access to unrelated correspondence.
What if our team grows?
Teams includes two workspace users and four email accounts. Each Expansion (+€10/month) adds one user, one email account and 20 monthly AI actions to the shared workspace.
Bring your business email together.
Give everyone the visibility they need — and only the access they should have. CommsRadar is launching soon.
Launching soon — register your interest for early access.